Terms & Conditions
To ensure a smooth and transparent experience, please review the Terms and Conditions specific to the service you’ve selected. Each service has unique guidelines and details that outline what’s included, what’s excluded, and what you can expect from our team. If you have any questions, please get in contact with us here.
ONE DAY WEBSITE
INCLUDED:
- Custom Shopify template tailored to showcase your brand.
- Six mobile-responsive pages (Home, Shop, Product, About, Contact, FAQ).
- Customization with your brand colors, logo, and fonts.
- Basic custom graphic design to enhance visual appeal.
- Website completed within a one-day turnaround (24 hours from the start of design).
EXCLUDED:
- Complex custom development beyond template modifications.
- Additional pages beyond the six included.
- Multiple design revisions (service includes a single round of minor adjustments; extra rounds may incur additional charges).
- Ongoing maintenance, content creation, or advanced SEO services.
- Major brand strategy consulting beyond the initial project questionnaire.
CLIENT RESPONSIBILITIES:
- Submit required brand assets and complete the project questionnaire minimum three days prior to the design day.
- Provide prompt feedback for any minor adjustments on the design day.
PAYMENT:
- Total investment: $1,199 USD / $1,750 AUD, with a four-payment plan available via PayPal.
RETURN POLICY:
- Due to the digital nature of the product, refunds or exchanges are not available. If you have questions about the template, please contact us before purchase.
LICENSE INFORMATION:
- Your purchase includes a single-use license for one (1) Shopify website.
- Resale, duplication, or distribution of AA Creative Co templates is prohibited.
- Each project requires a separate purchase; multiple uses need multiple licenses.
- Once transferred, website maintenance is your responsibility. Deleted or overwritten pages will not be restored without repurchase.
WEBSITE CREDIT:
- AA Creative Co reserves the right to use samples or images of the work created for promotional purposes, including publications, exhibitions, and our website.
- A small footer credit, “Website Design by AA Creative Co,” linking to our site, will be added (maximum font size: 14px).
PRODUCT UPLOADS
INCLUDED:
- Upload of 20 products to your Shopify store, including book covers or product images.
- Product descriptions added to highlight key features and details.
- Organization of products into relevant categories for easy browsing.
- Basic SEO optimization for product listings to enhance discoverability.
- Service completion within 8 hours from the project start.
EXCLUDED:
- Additional product uploads beyond the 20 included; more uploads can be arranged for an additional fee.
- Ongoing maintenance or updates to product listings after the initial upload.
- Custom graphic design or complex image editing beyond standard upload quality checks.
CLIENT RESPONSIBILITIES:
- Provide high-quality product images such as book covers, descriptions, and other required details minimum three days prior to project start.
- Ensure collaborator access to your Shopify store is available for seamless setup.
PAYMENT:
- Total investment: $199 USD / $299 AUD, with a four-payment plan available via PayPal.
RETURN POLICY:
- Due to the digital nature of the product, refunds or exchanges are not available. If you have questions about the template, please contact us before purchase.
LICENSE INFORMATION:
- All content uploaded remains the property of the client. The service provided does not include any licenses for images or text, which should be owned or licensed by the client.
SERVICE DURATION:
- This service requires 8 hours to complete. If purchased alongside the One Day Website service, an additional 8 hours will be added to the timeline to accommodate both services.
DESIGN CREDIT:
- AA Creative Co reserves the right to use samples or screenshots of the completed product uploads for promotional purposes, including websites, exhibitions, and publications.
BRAND BUILDER
INCLUDED:
- Custom primary and secondary logo designs capturing your brand’s essence.
- Typography package for a cohesive and eye-catching font system.
- Curated color palette to amplify your brand message.
- Comprehensive Brand Bible covering guidelines for logo usage, fonts, colors, and brand imagery.
- Service completion within one week from project start.
EXCLUDED:
- Additional logos or brand assets outside of the primary and secondary logos.
- More than two rounds of design revisions; additional revisions may incur extra charges.
- Ongoing brand support or consultation beyond the initial project deliverables.
CLIENT RESPONSIBILITES:
- Complete the project questionnaire and submit all brand assets minimum three days prior to project start.
- Provide timely feedback on designs to stay within the one-week timeline.
PAYMENT:
- Total investment of $580 USD / $850 AUD, with a four-payment plan available via PayPal.
RETURN POLICY:
- Due to the nature of this service, refunds or exchanges are not available after project commencement. For questions about the service, please contact us here before purchasing.
LICENSE INFORMATION:
- Your purchase grants you the license to use the branding assets for your business only. Resale, duplication, or distribution of the branding assets is prohibited.
- Fonts included in the typography package may require additional licensing for online use; it is the client’s responsibility to purchase these licenses as needed.
- All project files and assets are transferred upon completion; maintenance of these assets is the client’s responsibility.
DESIGN CREDIT:
- AA Creative Co reserves the right to use images or samples of the work for promotional purposes, including websites, exhibitions, and publications.
EMAL AUTOMATIONS
INCLUDED:
- Five automated customer workflows: browse abandonment, welcome series, win-back campaigns, post-purchase follow-ups, and cross-sell opportunities.
- Sixteen customized emails tailored to each stage of the customer journey.
- Custom pop-up design to grow your subscriber list and encourage opt-ins.
- Full setup and testing of all workflows for smooth functionality.
EXCLUDED:
- Ongoing email content creation or management after setup.
- Advanced segmentation or complex customization beyond standard workflows.
- More than two rounds of design revisions; additional rounds may incur extra charges.
CLIENT RESPONSIBILITIES:
- Complete the project questionnaire and provide all brand assets minimum three days prior to project start.
- Provide collaborator access to an email marketing platform subscription (e.g., Klaviyo) to support automated workflows.
- Provide timely feedback on design drafts and workflows to ensure project completion within the agreed timeline.
PAYMENT:
- Total investment of $800 USD / $1,150 AUD, with a four-payment plan available via PayPal.
RETURN POLICY:
- Due to the nature of this service, refunds or exchanges are not available after project commencement. For questions about the service, please contact us here prior to purchase.
LICENSE INFORMATION:
- This service grants you a license to use the provided email templates and designs for your business only. Resale, duplication, or distribution of the templates is prohibited.
- The client is responsible for maintaining all files and assets after completion.
DESIGN CREDIT:
- AA Creative Co reserves the right to use samples or screenshots of the work for promotional purposes, including on websites, exhibitions, and publications.